1. Introduction

The Big Tuna Project (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

This Privacy Policy explains how we collect, use, disclose and store your personal information.

2. What Personal Information We Collect

We may collect the following types of personal information:

Full name

Email address

Phone number

Postal address

Payment details (processed securely via third-party providers)

Donation history

Event registration details

Any information you voluntarily provide to us

If you contact us regarding men’s mental health or support services, you may choose to provide sensitive information. We will only collect sensitive information with your consent or where required by law.

3. How We Collect Personal Information

We collect personal information when you:

Make a donation

Purchase merchandise

Register for an event (including our annual golf day)

Subscribe to our newsletter

Contact us via email, phone or website forms

Interact with us on social media

We may also collect limited information automatically via cookies and website analytics tools.

4. How We Use Your Information

We may use your personal information to:

Process donations and payments

Fulfil merchandise orders

Manage event registrations

Communicate with you about our programs and events

Send newsletters or marketing communications (you may opt out at any time)

Improve our website and services

Comply with legal obligations

5. Disclosure of Personal Information

We may disclose your personal information to:

Payment processors and financial institutions

Event partners or service providers

IT and website hosting providers

Professional advisers (e.g., accountants, lawyers)

Government or regulatory authorities, where required by law

We do not sell or rent your personal information to third parties.

6. Storage & Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

Payment information is processed through secure third-party payment gateways and is not stored by us.

7. Access & Correction

You may request access to or correction of your personal information by contacting us using the details below. We will respond within a reasonable time.

8. Cookies & Website Analytics

Our website may use cookies and analytics tools to improve user experience and track website performance. You can disable cookies via your browser settings.

9. Marketing Communications

We may send you marketing communications about our events, fundraising initiatives and merchandise. You can unsubscribe at any time using the link provided in our emails.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

11. Contact Us

If you have any questions about this Privacy Policy or wish to make a privacy complaint, please contact:

The Big Tuna Project

Email: thebigtunaproject@gmail.com

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).